FITBIT CONNECT SERVICE HAS STOPPED BLUETOOTH

*Garmin Permissions: When we connect your Garmin Connect account to Count.It, you are asked to grant permissions to two items. If the above steps have not helped, please go to your Settings > Trackers page on Count.It and disconnect-reconnect your tracker. If the phone is not connected to the Internet, your tracking app can not send or receive data, even if it is open.ĭouble check that your data made it off your phone and up to the Internet - log in to your service via a web browser:

Make sure that your phone has access to the Internet.

FITBIT CONNECT SERVICE HAS STOPPED BLUETOOTH

Make sure you have your Bluetooth turned on, and your device properly paired to your phone. If you're using a wearable device, confirm that the data is making it from device to app. If you're still not seeing your data on Count.It, please review the following checklist according to your fitness tracking app. To be sure everything is up to date, open your fitness tracking app, then click the Count.It sync button, or simply wait for a few moments. If you haven't opened your fitness tracking app in a while, then the data may not yet have gotten to that app's servers. Here's how it looks on the Count.It mobile app: Keep in mind, it can take a few minutes for the data to get to the Count.It servers.įor most apps, with the exception of Apple Health, you can click the 'sync' button on your Count.It Logs page to prompt Count.It to immediately request any data that has been uploaded to your fitness app's servers. In order for Count.It to get your activity data, your fitness tracking app needs to be open and active on your phone.

If you have already connected a fitness tracking app, the simplest way to get your data syncing again after any inactivity is simply to open your tracker app on your phone to 'refresh' the connection and prompt a sync. If you do not have a tracker attached to your account, or if your tracker has not synced with our system in the relevant period, you will not see yourself on the leaderboard, but be placed 'on the bench.' On Count.It, you will appear on your group leaderboard when you have activity logged for the given challenge, or time period.

Fitbit connect service has stopped